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Customer Success & Event Operations - Paid Internship (Summer 2019)

About SportsRecruits:

SportsRecruits is a software platform that provides clubs, athletes and their families access to every college coach in the country. Club organizations use our platform to empower their athletes in the recruiting process and oversee their efforts and communication with complete transparency. Connections made on the platform have resulted in commitments to the best academic and athletic institutions across the country. SportsRecruits is privately held and headquartered in Brooklyn, NY.

About our Intern Program:

We have a number of positions available in our Brooklyn, NY office for a paid summer internship (compensation and credits earned). As an intern with SportsRecruits, you will have the opportunity to work in a start-up environment and tackle real-world business challenges. Our internship program is designed to allow you the freedom to explore each department within our company, and get real, hand on experience with each member of our team. We are looking for innovative and proactive interns who are ready to hit the ground running. Taking on a large amount of responsibility, you will be an integral part of our operations for the duration of the internship.

Check out our team videos here to learn more about working at SportsRecruits!

Inside SportsRecruits

Inside SR: Customer Success

Inside SR: Software Development

Inside SR: Sales

Customer Success & Event Operations - Paid Internship

Work directly with our Head of Event Operations and Customer Success team to ensure our customers have a memorable and seamless experience with SportsRecruits. Troubleshoot customer issues using premium technology solutions to manage live chat, ticketing, and inbound telephone inquiries.  Learn the ins and outs of our product, develop problem solving skills, and hone your inbound sales skills to improve the overall SportsRecruits brand. Also responsible for managing film production and operational efforts during sports tournaments and showcases throughout the summer event season. Travel Required (some weekend events). 

Requirements:

  • Currently enrolled in an undergraduate or graduate program.
  • Enthusiasm for sports and the recruiting process.
  • Customer Service or Sales experience.
  • Solid analytical thinker with excellent written and verbal communication skills.
  • Ability to quickly identify the source of and solution to a problem.
  • Ability to understand our user’s needs and communicate our value proposition.
     
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