Event Support Specialist - Part Time, Remote (Weekends Only)

Remote
Part Time
Events
Entry Level

About SportsRecruits

SportsRecruits is a network that connects clubs, athletes and their families with every college program in the country. Club organizations use our platform to empower their athletes in the recruiting process and oversee their efforts and communication with complete transparency. Connections made on the platform have resulted in commitments to the best academic and athletic institutions across the country. SportsRecruits is headquartered in New York City, but operates remote-first, with employees located across the country.

The EventBeacon suite of tools are built on top of the SportsRecruits network to catalyze connections between athletes and coaches at recruiting events.

About the Position: Part Time Event Support Specialist

We partner with hundreds of youth recruiting events throughout the year, the majority of which take place during the weekend. As an Event Support Specialist with SportsRecruits, you will report to the Director of Event Operations and assist the Events team in supporting college coaches, event operators, and families during weekend events. This is a 100% remote position, and only requires work on weekends and/or holidays.

You will be responsible for managing customer inquiries & concerns via email. You will also assist with operational & data management efforts for sports tournaments and showcases throughout the year. This will require a significant amount of attention to detail. If you read this, write the word "popcorn" in your response when asked what sets you apart from other candidates. You will be asked to learn our softwares, demonstrate problem-solving skills, and effectively communicate with our customers.

Responsibilities:

  • Manage customer inquiries & concerns via email or phone support.
  • Troubleshoot customer issues using premium technology solutions.
  • Collect, manage, and organize large datasets for event partners.

Requirements:

  • Demonstrated attention to detail & organizational skills.
  • Experience managing data in Google Sheets or Excel.
  • Ability to follow instructions organizational and strong work ethic.
  • Analytical thinker with excellent written and verbal communication skills.
  • Enthusiasm for sports and the recruiting process.
  • Willingness to work nights or weekends with compensation.

What We Offer:

The pay for this position is $15.00 / hour. It’s important to us that our team is happy, and we're always looking for ways to improve our overall work culture and support our employees’ well-being.

This is a remote position. From Zoom stand-up comedy shows to virtual game nights, we’ve spent a lot of time cultivating a remote version of the lively and tight knit company culture that we had in our Brooklyn office. Whether our teammates feel most comfortable working remote or in the office long-term, we’re confident that we’ll continue to foster a connected, supportive environment for all.

SportsRecruits is an equal opportunity employer and embraces diversity and equal opportunity on our team. Just like the student-athletes we support, we are trying to get better and stronger as a team every day. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strongly believe that the more inclusive our team is, the better we can serve all student-athletes, as well as their families and coaches, who are pursuing their dreams.

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