Customer Success & Event Operations - Paid Remote Internship (Fall 2022)

Remote
Internship
Internship
Student (College)

About SportsRecruits

At the core of SportsRecruits is a software platform that connects high school athletes & their club organizations to every college coach in the country. Our goal is to bring together student-athletes, college coaches, and event organizers in one network to create opportunities for everyone involved in the athletic recruiting process. We have built the EventBeacon suite of tools to catalyze connections between these groups in the recruiting event setting, specifically. Connections made our network have resulted in commitments to the best academic and athletic institutions across the country.

SportsRecruits is privately held and headquartered in Brooklyn, NY. Right now our team is completely remote. We have spent a lot of time cultivating the same lively and tight kit company culture that we had in our office in Brooklyn. We feel confident that we will be able to continue to foster this environment whether our teammates are in the office or working from home.

Check out our team videos here to learn more about working at SportsRecruits!

About Our Internship Program

We have a number of remote intern positions available for a paid fall internship (compensation and academic credits earned). As an intern with SportsRecruits, you will have the opportunity to work in a start-up environment and tackle real-world business challenges. Our internship program is designed to allow you to take full ownership of projects, and get real, hands-on experience with each member of our team. We are looking for innovative and proactive interns who are ready to hit the ground running. Taking on a large amount of responsibility, you will be an integral part of our operations for the duration of the internship.

About the Position: Customer Success & Event Operations Intern

As a Customer Success & Event Operations intern, you will report to the Events & Customer Success teams. You will be responsible for ensuring our customers on our integrated club and high school teams have a memorable and seamless experience with SportsRecruits, as well as managing operational & data efforts for our event partners throughout the fall event season. Troubleshoot customer issues using premium technology solutions to manage live chat, ticketing, and inbound telephone inquiries. This will require a significant amount of attention to detail. If you read this, write the word "popcorn" in your response when asked why you are applying to SportsRecruits. You will be asked to learn the ins and outs of our softwares, demonstrate problem-solving skills, and develop relationship management skills.

Anticipated Start Date: Monday September 26, 2022
Anticipated End Date: Friday December 2, 2022

Requirements:

  • Currently enrolled in an undergraduate or graduate program.
  • Able to work part time OR full time
  • Enthusiasm for sports and the recruiting process.
  • Ability to understand our user’s needs and communicate our value proposition.
  • Demonstrated attention to detail & organizational skills.
  • Experience managing data in Google Sheets or Excel.
  • Analytical thinker with excellent written and verbal communication skills.

Directions to Apply:

  1. Navigate to the application on our careers page.
  2. Complete all fields on the application.
  3. Attach your resume as a PDF file.
  4. Attach a cover letter.
  5. Our hiring team will contact you directly within a few weeks of submitting your application. 

SportsRecruits is an equal opportunity employer and embraces diversity and equal opportunity on our team. Just like the student-athletes we support, we are trying to get better and stronger as a team every day. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strongly believe that the more inclusive our team is, the better we can serve all student-athletes, as well as their families and coaches, who are pursuing their dreams.

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