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Summer Internship - Customer Success & Operations (NY)

We have a number of positions available in New York, NY for a ten week paid summer internship.

SportsRecruits is a platform that provides clubs, athletes and their families access to every college coach in the country. Club organizations use our platform to empower their athletes in the recruiting process and oversee their efforts and communication with complete transparency. Connections made on the platform have resulted in commitments to the best academic and athletic institutions across the country. SportsRecruits is privately held and headquartered in New York City.

As an Intern with SportsRecruits, you will have the opportunity to work in a start-up environment and tackle real world business challenges. Our interns will help develop customer service and sales approaches targeted towards high school athletes, their parents, and high school level coaches. Interns will work in our New York City office.

Customer Success Internship (4)

Interns will work with our Customer Success, Family Sales, and Events Team. They will assist with telephone inquiries, inbound film & recruiting orders, youth sports industry research,  Live Chat and ZenDesk. Interns will work with our Event Ops team by managing and updating orders, schedules, and team assignments. This is a great opportunity to learn the ins and outs of our product, hone your sales skills and improve customer experience. 

Requirements:

  • Currently enrolled in an undergraduate or graduate program.
  • Enthusiasm for sports and the recruiting process.
  • Customer Service or Sales experience required.
  • Understand our user’s needs and communicate our value proposition.
  • Ability to withstand long days on the telephone helping customers.
  • Extremely strong organizational skills and understanding of Microsoft Excel spreadsheets

How to Apply:

Please fill out the required fields in the "Apply to this Position" section to the right. 

Priority Deadline: February 15, 2017 (5:00pm EST) - We will fill our internships on a rolling basis. Last year we filled our internships by the end of January.

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